blogs > andrew > operations > crisis > sourceforge-and-slashdot

Wed, 30 Apr 2008

No crisis for me

I was chatting with Atul earlier today when he expressed his dismay that Slashdot was off the air and asked me if I could get there? No. Meanwhile, I realized I couldn’t get to SourceForge. This was proving problematic as I had just done a release of an Open Source project I’m the maintainer of, and was trying to update the project website. Guess announcing the release will have to wait a bit :(.

Oh well. “The internet must be broken somewhere”.

We then recalled that these are both services of OSDN. I recall a few years back talking with the system administrators there about crisis management in IT environments and using procedures to manage change. They said they didn’t need any help with their operations. “We’re all set”. Uh huh. People always say that when things aren’t going wrong.

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Of course, it is now 3am in California. It actually doesn’t matter where your servers are — it’s always 3am when things like this go wrong. Personally, I take it as conclusive proof about the underlying nature of the universe that this sort of thing only happens when it is the middle of the night. You can’t possibly find a less pleasant time to force sysadmins to get out of bed and to go try and fix things. Frankly, I think that’s just Someone trying to tell sysadmins that they made a poor career choice, but you know, He (or She, or It, or They, take your pick) needs to have a good laugh too.

AfC

sourceforge-and-slashdot, posted by Andrew Cowie in /andrew/operations/crisis at 10:42, 30 Apr 2008.

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